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FAQ

Here is a list of the most frequently asked questions (FAQ) about the Jobboom website.

If you want more information about the advantages of registering with Jobboom, click on the following link to go to our Why register section.

Logging in

Applying for jobs online

My employment profile

Receiving job postings by e-mail

Jobboom Services

Logging in

I want to log in to Jobboom so that I can access all your services. How can I log in?

Logging in to Jobboom:

  1. In the Member Login area, enter your e-mail address and password.
  2. Enter your username and password.
  3. Click on Enter.

You can now access all Jobboom services, including:

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I lost my password. What should I do?

  1. Click on Lost your Password? under the password field in the Member Login area. This will take you to the lost password page.
  2. Enter the e-mail address you used to register with Jobboom.
  3. Click on Submit.

We will send you an e-mail with a link that will allow you to reset your password. You will receive it in a few minutes. This step is required for security reasons.

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I'm having trouble logging in with my e-mail address and password. What should I do?

E-mail address

  1. Make sure you entered your e-mail address correctly.
    Example: name@company.com
  2. Make sure you entered the most recent e-mail address you registered with Jobboom.

Password

  1. Passwords must be 5 to 25 characters (letters and numbers only).
  2. You can change your password if you're sure you've entered the correct e-mail address.

Still can't log in to Jobboom?

Send an e-mail to our Customer Service Centre.

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I have a new e-mail address. How can I update my file with this information?

  1. First, log in to Jobboom.
  2. Mouse over My Jobboom at the top, right-hand corner of the page.
  3. Select My Canoe Passport from the drop-down list.
  4. Click on the Edit button next to your current e-mail address.
    The information on this page is very important. Please read it carefully.
  5. Enter your e-mail address in both fields.
  6. Click on Submit.

We will send you an e-mail about how to validate your e-mail address. You will receive it in a few minutes.

Your need to validate your new e-mail address before you can apply for jobs on Jobboom. This step is required for security reasons.

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Applying for jobs online
How can I apply for jobs online?

Prerequisites:

  1. Log in to the Jobboom website.
  2. Make sure you have already validated your e-mail address.

Application procedure:

  1. Click on the underlined job title that interests you.
  2. On the job description page, click on Apply for this position. This button is found at the top and bottom of the page.
  3. Fill out the job application form.
  4. Click on Send my application.

We will send you an e-mail confirming that your application has been sent to the employer.

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When I try to apply for a job online, I get a message saying I need to validate my
e-mail address. What should I do?

To validate your e-mail address:

  1. Look in your e-mail inbox for a message from Jobboom called "Validating your e-mail."
  2. Open the message.
  3. Follow the instructions.

This step is required for security reasons. It will help prevent people from registering under your name or using your personal information.

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My employment profile

Some of the job postings sent to my e-mail address aren't relevant to me. How can I modify my employment profile?

  1. Log in to the Jobboom website.
  2. Mouse over My Jobboom at the top, right-hand corner of the page.
  3. Click on My Jobboom profile. This will take you to your employment profile.

Now you can change your employment profile to better describe what type of job you are looking for.

Adding an employment field to your profile

  1. Select an employment field from the Desired employment field drop down list.
  2. Click on Add.
  3. Fill out the form.
  4. Click on Save.

You will now receive job postings based on your new personal preferences. You can also change how often you receive job postings by e-mail.

Changing an employment field in your profile

  1. Click on the Edit button next to the employment field you want to change.
  2. Fill out the form.
  3. Click on Save.

You will now receive job postings based on your new personal preferences. You can also change how often you receive job postings by e-mail.

Deleting an employment field from your profile
  1. Click on the Delete button next to the employment field you want to remove.
  2. A pop-up box will appear. If you are sure you want to delete this employment field, click on Yes. If you've changed your mind about deleting this employment field, click on No.

Once you have deleted an employment field, you will no longer receive job postings related to this type of work.

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Why do I need to create an employment profile?

You employment profile helps us sort through job postings and find you what you're looking for.

When do I need to create an employment profile?

The advantages of a personalized profile:

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Can you show me jobs that match my personal profile?

Yes, we can! Just:

  1. Log in to the Jobboom website.
  2. Click on Jobs that match my profile at the top right-hand part of the screen.

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Receiving job postings by e-mail

I'd like to change how often I receive job postings by e-mail. What should I do?

  1. Log in to the Jobboom website.
  2. Mouse over My Jobboom at the top, right-hand corner of the page.
  3. Click on My Jobboom profile.
  4. Click on the My Jobboom preferences tab.
  5. Check off how often you would like to receive e-mails in the E-mail frequency area.

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I already created my Jobboom profile, but now I've decided I'd like to receive job postings by e-mail. Can I modify my settings?

I'd like to change how often I receive job postings by e-mail. What should I do?

  1. Log in to the Jobboom website.
  2. Mouse over My Jobboom at the top, right-hand part of the page.
  3. Then click on the My Jobboom profile.
  4. Click on the My Jobboom preferences tab.
  5. Check off how often you would like to receive e-mails in the E-mail frequency area.

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Jobboom Services
I already have a resumé. Do I need to create a new one with the Jobboom template?

No, you don't have to create a resumé with the Jobboom template.

The Jobboom resumé template is a tool to help you write a detailed and structured resumé.

When you apply for a job through Jobboom, you can either use your Jobboom resumé or attach your own personal resumé. Employers cannot see your Jobboom resumé unless you apply for a position at their company.

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There are a lot of interesting jobs posted on the Jobboom site, but I noticed that some have been there for two months. Are these jobs still available? How often do updates occur?

Unlike other employment websites, Jobboom only shows job postings for positions that are still available.

However, once a position is filled, it is up to the employer to remove the job posting from the Jobboom site.

Has an interesting job been listed for a long time? Maybe the employer still hasn't found the right person. Why not apply? You might be just the person they are looking for!

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I'm really interested in Jobboom's services, but I don't want my current employer to know that I am looking for work elsewhere. Is confidentiality guaranteed?

Employers don't send you job postings, Jobboom does. We send you job postings that match your employment interests and you decide whether or not you want to apply.

Note: To make sure you don't accidentally apply for positions posted by your current employer, we recommend that you do not apply for jobs where the employer is "confidential".

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